Customer Experience

More impor­tant than any met­rics, KPIs, or the lat­est devel­op­ments in martech, are the actu­al expe­ri­ences cus­tomers have with a brand. Arti­cles, guides, opin­ions, and the best exam­ples of brands deliv­er­ing great cus­tomer expe­ri­ences…


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How Can You Design For The Distracted?

To be human is to be distracted. But by understanding why, and always keeping these 3 principles in mind, you will be able to design for it. I will make you a promise. You will do something else before you get to the end of this article....
Ryan OpinaBy Ryan Opina