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Thomas Cook Concept Stores Bring Digital Innovation To The High Street

Thomas Cook has opened 11 new Cruise Concept Stores, revitalizing the brand's retail experience, and bringing together the latest innovations in the company's ongoing digital...
Pat HongBy Pat Hong 3rd November, 2014
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#contentmarketing

Top Halloween Digital Marketing Campaigns of 2014: Brands Treat Consumers to Videos Galore

Halloween 2014 is not only the Halloween of the sexy Ebola costume, it is also the Halloween of branded video with parodies (particularly of "The Shining") and pranks aplenty as marketers...
Lisa LacyBy Lisa Lacy 31st October, 2014
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#reputation

Google Fights Piracy, But Users May Ultimately Lose

If it isn't requests from the EUs controversial "right to be forgotten" ruling, then it's algorithm updates targeting content piracy. Last week we saw the...
Martin WoodsBy Martin Woods 31st October, 2014
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#customerexperience

6 Marketing Lessons From Taco Bell On Maintaining Perpetual Cool

Taco Bell’s much-talked-about new app and promotion strategy has garnered quite a bit of attention for a brand that seems to have an uncanny knack for...
Lisa LacyBy Lisa Lacy 30th October, 2014
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#customerexperience

Homing In On Every Search-Led Travel Buying Cycle Touchpoint

Today's travelers enjoy more choice than ever, with numerous ways to search for and book their journeys. How do you do the best possible job of catering...
Daniel BianchiniBy Daniel Bianchini 30th October, 2014
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#paidmedia

Which Retargeted Ads Perform Best With Consumers?

There has always been a fine line between running a successful retargeting campaign and one that annoys, or even angers, consumers with overuse of intrusive...
Pat HongBy Pat Hong 30th October, 2014
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#customerexperience

Combine Personas With These 4 Personality Types To Better Target Customers

Many companies have developed personas, yet only a few use them effectively. It's relatively easy to throw together a set of customer characteristics and call...
Bryan EisenbergBy Bryan Eisenberg 29th October, 2014
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#customerexperience

Email Is Critical To Successful Cross-Channel Marketing

Cross-channel marketing has room for improvement. That’s according to a recent study from Experian and Forrester, which also says marketers must have...
Lisa LacyBy Lisa Lacy 29th October, 2014
0 comments
#customerexperience

Consumers Have High Expectations Of Brands – Are You Meeting Them?

As businesses, consumer markets, and technology platforms, around the world become more connected, and with retailers expanding the scale and potential of...
Pat HongBy Pat Hong 28th October, 2014
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