The Donald J. Trump Guide to Brand Building

Love him or hate him, the Trump brand has a clear, dis­rup­tive mes­sage that many vot­ers per­ceive as authen­tic and could put him in the White House.

Lisa Lacy By Lisa Lacy. Join the discussion » 0 comments

2016 pres­i­den­tial can­di­date Don­ald Trump is on the verge of what could be the ulti­mate viral mar­ket­ing coup: From hum­ble begin­nings as a real estate tycoon, Miss Uni­verse pageant over­lord, deodor­ant ped­dler and board game inspi­ra­tion to leader of the free world. Here’s how the cir­cus side show act of polit­i­cal can­di­dates, which the Huff­in­g­ton Post said it would only dis­cuss in its enter­tain­ment sec­tion, turned his polit­i­cal brand into a force that just might change the face of the Repub­li­can par­ty – and the U.S.

Disrupt The Competition

You have to think any­way, so why not think big?’ While it’s hard to call a man with a net worth of $4.5 bil­lion an under­dog, in pol­i­tics at least, Trump is arguably a dis­rup­tor, who, in his own way, has rede­fined the elec­tion expe­ri­ence, not unlike many suc­cess­ful young brands in their own indus­tries. To wit: With count­less con­tro­ver­sies to date – includ­ing but cer­tain­ly not lim­it­ed to Fox News Chan­nel anchor and GOP debate mod­er­a­tor Meg­yn Kel­ly and New York Times reporter Serge Kovales­ki, he’s con­jured a scrap­py per­sona in part because he’s not afraid to mince words or back down from a fight – even with the Pope him­self. In addi­tion, he’s been able to pitch him­self to the Amer­i­can pub­lic as an out­sider with fresh ideas – and not sim­ply anoth­er dynas­tic Bush or run-of-the-mill Repub­li­can. “Trump’s brand is heav­i­ly built on irrev­er­ence for the cur­rent polit­i­cal sys­tem,” said Cody Sim­monds, strate­gist at cre­ative agency Struck. “The appeal of Trump lies in his lack of adher­ence to polit­i­cal author­i­ty.” Michael Heili­gen­stein, man­ag­er of con­tent mar­ket­ing for small busi­ness resource provider Fit Small Busi­ness, agrees Trump’s pol­i­tics rely on out­rage. “When he says some­thing out­ra­geous or attacks anoth­er politi­cian, he moti­vates peo­ple who are fed up with pol­i­tics to sup­port him even more,” Heili­gen­stein added. “He’s sur­prised every­one by mak­ing it this far. He’s still a usurp­er and he knows how to act like it.”

Create A Message That Resonates

I think the only dif­fer­ence between me and the oth­er can­di­dates is that I’m more hon­est and my women are more beau­ti­ful’ What’s more, Trump has a clear mes­sage for his rabid fans and he’s not afraid to alien­ate those who don’t agree with him – so much so that he has inspired a #Nev­erTrump hash­tag among his Repub­li­can rivals and detrac­tors as talk swirls about a poten­tial Repub­li­can par­ty splin­ter should Trump get the nom­i­na­tion.

If noth­ing else: Trump has remained con­sis­tent­ly on brand for his audi­ence – and he knows pre­cise­ly who he is tar­get­ing. “Mar­keters often talk about defin­ing their tar­get mar­ket, but we’re much less inclined to clear­ly define what is not our mar­ket,” Amber New­man, vice pres­i­dent of mar­ket­ing for real estate soft­ware provider AMT­di­rect, wrote in a blog post. She used the exam­ple of Trump’s “great, great wall” between the U.S. and Mex­i­co, which he announced along with his intent to run. Rather than “secure the bor­der,” which is a broad state­ment with wider appeal, “build a wall” is much more divi­sive. “I think it shows he under­stood what his mar­ket want­ed and wasn’t afraid to make it clear that his prod­uct is for them and only them,” New­man wrote. “It’s a leap that many mar­keters won’t make.” Indeed, online mar­keter Chris Boulanger agrees savvy brands – Trump includ­ed – speak to their bases and don’t wor­ry about res­onat­ing with every­one. In the con­sumer realm, he points to Taco Bell, which cre­ates con­tent and prod­ucts “very much geared toward young peo­ple look­ing for a quick meal and pos­si­bly under the influ­ence,” as well as Old Spice, which, he says, has “been killing it for a cou­ple of years now with [its] very strange ads,” includ­ing a recent batch with Ter­ry Crews, which “seem to have been cre­at­ed specif­i­cal­ly to appeal to guys that love video games, MMA, and read Max­im.” Look no fur­ther than jour­nal­ist Matt Taibbi’s Rolling Stone piece, which likens Trump sup­port­ers to those who indulge in auto­erot­ic asphyx­i­a­tion, for proof the Trump brand does not inspire luke­warm sen­ti­ment. Sim­monds agrees Amer­i­cans are drawn to his blunt mes­sages and speak­ing style and points to com­pa­ra­ble enti­ties like retail cloth­ing brand Diesel and beer brand New­cas­tle, which he says have also “cre­at­ed high­ly impact­ful cam­paigns that focus on coun­ter­cul­ture, “fuck the man”- [type mes­sages].” That includes Diesel’s Be Stu­pid cam­paign, which he says heav­i­ly revolved around a lack of respect of soci­etal norms and author­i­ty. “By chal­leng­ing the sta­tus quo, Diesel’s cam­paign drove home a mes­sage of empow­er­ment for indi­vid­u­als to be who they tru­ly are, regard­less of what oth­er peo­ple may think,” Sim­monds said. And then there’s Newcastle’s 2014 Super Bowl spoof with Anna Kendrick. “The cam­paign was a viral suc­cess and drove home a high­ly irrev­er­ent, snarky mes­sage that focused on the NFL’s approach to adver­tis­ing and trade­mark­ing,” Sim­monds said. “In 2015, New­cas­tle con­tin­ued its tongue-and-cheek approach to the game with Aubrey Plaza’s Call for Brands ask­ing small brands to band togeth­er and buy a shared [30-sec­ond] TV spot dur­ing the game. The unique cam­paign went viral for its focus on the insane cost of adver­tis­ing dur­ing the Super Bowl.”

Push The Right Emotional Buttons

Sor­ry losers and haters, but my IQ is one of the high­est’ Trump appears most com­fort­able with these extremes. His great wall speech also likened Mex­i­cans to crim­i­nals and rapists – and rad­i­cal char­ac­ter­i­za­tions and col­or­ful lan­guage have since become hall­marks of his polit­i­cal per­sona. Indeed, as Taib­bi put it, “In a Trump pres­i­den­cy, there will be free tar and feath­ers pro­vid­ed at the exec­u­tive’s every pub­lic address.” In oth­er words, Trump almost mas­ter­ful­ly taps into emo­tion, ral­ly­ing his fans around anger and trep­i­da­tion. “Fear is an emo­tion that peo­ple rarely ignore. Stud­ies have shown that peo­ple are more like­ly to act out of fear of los­ing some­thing they already have than to gain some­thing new,” New­man said. “That’s why blog posts with neg­a­tive titles like, ‘Don’t make these 10 huge mis­takes,’ do much bet­ter than posts with pos­i­tive titles like, ‘10 great new ideas.’” Trump’s abra­sive style has had the added bonus of flum­mox­ing his com­peti­tors who strug­gle to respond as he surges ahead in what could be some­thing of a self-ful­fill­ing prophe­cy.

Be More Authentic

Part of the beau­ty of me is that I’m very rich’ Even though the punch line to the joke, “What’s the dif­fer­ence between a UFO and an hon­est politi­cian?” is, “A UFO might actu­al­ly exist,” there is a cer­tain amount of per­ceived hon­esty in the man among Trump’s sup­port­ers. This results in part from his unique, unwa­ver­ing per­sona, which has evolved from real estate mogul to author to real­i­ty TV star to Repub­li­can fron­trun­ner. In fact, an entire para­graph on vet­er­ans in his offi­cial bio is sure­ly meant to beef up his street cred as the lat­ter and extend the Trump brand sto­ry even fur­ther. In oth­er words, where can­di­dates like Mar­co Rubio have been crit­i­cized for sound­ing too rehearsed, Trump has con­nect­ed with vot­ers because he says what’s on his mind. Vot­ers, in turn, see Trump as hon­est and authen­tic. That’s accord­ing to Heili­gen­stein, who says the same is true for any brand: Don’t rely on tropes, but rather authen­tic­i­ty and con­tent of sub­stance to con­nect with fans.

Lisa Lacy

Written by Lisa Lacy

Lisa is a senior features writer for Inked. She also previously covered digital marketing for Incisive Media. Her background includes editorial positions at Dow Jones, the Financial Times, the Huffington Post, AOL, Amazon, Hearst, Martha Stewart Living and the Dian Fossey Gorilla Fund.

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