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#reputation

Canada’s Best Loved Brand: How Tim Hortons Won Canadian Hearts & Minds

Few brands are as respected and genuinely appreciated by their consumers as Tim Hortons are by the Canadians public. The brand provides a fantastic example of how to connect with, and...
Pat HongBy Pat Hong 11th September, 2014
0 comments
#social

Converting Consumers On Social Networks: YouTube Tops Facebook, Google+, Twitter [Study]

Social media has traditionally been a difficult channel with which to attribute conversions and measure ROIs. However, recent studies have shed new light on the way consumers are being...
Pat HongBy Pat Hong 11th September, 2014
0 comments
#social

CVS Rebrands, Asks Customers to Share #OneGoodReason to Quit Tobacco

These days, it's critical for brands to communicate a clear vision of what the brand stands for, and to viewed as empathetic to consumers. This builds trust...
Pat HongBy Pat Hong 11th September, 2014
0 comments
#email

Consumers Wait For Email Discounts Before Purchasing [Report]

Email marketing can be a incredible channel for driving conversions. A Bluehornet study has revealed that a large proportion of consumers value email...
Pat HongBy Pat Hong 11th September, 2014
1 comment
#data

12 Amazing Mobile App Usage Statistics for 2014

Mobile usage, and particularly the use of mobile apps, has risen dramatically in the past few years. How can brands better reach and engage consumers via...
Pat HongBy Pat Hong 10th September, 2014
0 comments
#customerexperience

Use of Digital Grocery Coupons Rises 141% [Report]

When consumers have decided what they want to buy they often look for coupons or vouchers. Companies that offer a coupons either directly or via their...
Pat HongBy Pat Hong 10th September, 2014
1 comment
#contentmarketing

Online Reviews Matter In a Big Way To New Moms

If you want new moms to buy your products, then your brand needs to be visible at the key moments when digital interactions occur. Online reviews...
Pat HongBy Pat Hong 10th September, 2014
0 comments
#social

Walmart Rules Back to School, Earns Most Mentions on Facebook & Twitter

Social media marketing is an increasingly important part of consumer purchase funnels, and can be a powerful way to raise awareness during crucial seasons of...
Pat HongBy Pat Hong 10th September, 2014
0 comments
#video

YouTube Videos Are A Hot Destination For Travel Consumers

Google whitepaper reveals how video is being used by travel consumers to research, evaluate, and inspire their purchasing decisions. The data paints a powerful...
Pat HongBy Pat Hong 9th September, 2014
0 comments
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